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||San Juan, PR
|| Information Technology
Technician/Agent. Geek Squad Advance Repair|
Our Agents quickly and accurately diagnose client technology issues using specialty software and make solution-based recommendations to our clients in a timely fashion. This is a highly-coveted technology role that is perfect for geeks who thrive on both customer interaction and heads down troubleshooting. Geek Squad Advanced Repair Agents are highly regarded members of the team who are on a mission to rescue clients' software and hardware before time runs out.
Perform diagnostics and navigate requested and recommended repairs in a timely fashion
Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices
Partner with other team members to ensure proper documentation of client requests
Support Geek Squad efforts to protect the world, one device at a time
6+ months experience diagnosing, troubleshooting, or repairing technology products
Experience actively using and learning about consumer electronics
Strong ability to prioritize and multi-task in a fast-paced environment
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Supplier Diversity Resources
A monthly magazine and annual conference for African American entrepreneurs and business owners.
The leading publication on diversity and business.
The only publication for Hispanic and Latino entrepreneurs and business owners.
A bi-monthly publication that serves a nationwide forum for minority and women business owners, corporations and government agencies concerned with minority enterprise development.
Minority Business Development Agency (MBDA)
The only federal agency dedicated to advancing the establishment and growth of minority-owned firms in the United States.
National Minority Business Council (NMBC)
A non-profit organization that expands opportunities available to small, minority and women business owners.